---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Access the ServiceNow Agent for Field Service Contractor for mobile application

# Access the ServiceNow Agent for Field Service Contractor for mobile application {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access the Field Service Contractor for mobile application to manage tasks
from your phone or other mobile devices.

## Before you begin

* Ensure that the application and all its associated ServiceNow® Store applications have valid ServiceNow® entitlements. For more information, see [Get entitlement for a ServiceNow product
  or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Download the Now Mobile Agent application. The application is available on the App Store for iOS platforms, and on the Play Store for Android platforms.
* The contractor company has provided their instance to the manager and agent to access the Field Service Contractor for mobile application.
{#install-field-service-contractor-portal-mobile__ul_oxd_wn4_bvb}

Role required: wm_ext_agent or wm_ext_manager

## Procedure

1. Open the Now Mobile Agent application and tap the + sign.
2. Enter the address for the Field Service Contractor for mobile instance using one of the following methods:
   * Enter the address for the instance in the Instance address field.
   * Tap the QR code icon and scan the QR code provided by your administrator.
   {#install-field-service-contractor-portal-mobile__choices_by3_f44_bvb}
3. Provide your username and password.
4. Tap Login.

## Result

The Field Service Contractor for mobile application home screen
displays.