---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Skill inputs for ServiceNow Otto for Field Service Management (FSM)

# Skill inputs for ServiceNow Otto for Field Service Management (FSM) {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the inputs for each skill to configure how a skill is used.

## Skills overview {#now-assist-fsm-skill-inputs__section_gtv_fs4_hzb}

Depending on the selected skill, you can configure inputs. These settings determine how a skill is used. An input identifies the data that is used for a skill, such as the table and fields used to generate a work order task
summary.

## Sidebar discussion summarization skill {#now-assist-fsm-skill-inputs__section_phm_cvr_1fc}

For the sidebar discussion summarization skill, select the triggers that determine when a sidebar discussion summary is generated.

The following table lists the triggers that determine when a sidebar discussion summary is generated.  
{#now-assist-fsm-skill-inputs__table_qhm_cvr_1fc__entry__2}

| Trigger | Description |
|-|-|
| User triggered | Sidebar discussion summarization that is generated when the agent manually triggers the skill. |
[Table 1. Triggers for the sidebar discussion summarization skill]

{#now-assist-fsm-skill-inputs__table_qhm_cvr_1fc}

## Work order task summarization skill {#now-assist-fsm-skill-inputs__section_lrc_tr4_hzb}

The work order task summarization skill includes the inputs that identify the table and fields that are used when a closure note summary is generated.

In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.

The following table lists the inputs for the work order task summarization skill.  
{#now-assist-fsm-skill-inputs__table_case_summary_inputs__entry__2}

| Input | Description |
|-|-|
| Input table | Work Order Task \[wm_task\] |
| Input fields | * Description * Short description * Work notes * Additional comments * Affected Product name * Part requirement model * Part requirement required quantity * Part requirement reserved quantity {#now-assist-fsm-skill-inputs__ul_dmb_mvx_fzb} |
[Table 2. Inputs for the work order task summarization skill]

{#now-assist-fsm-skill-inputs__table_case_summary_inputs}

## KB generation skill {#now-assist-fsm-skill-inputs__section_xcq_g5q_1bc}

The KB generation skill includes the inputs that identify the table and fields that are used when the knowledge article draft is generated for a case.

In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.

The following table lists the inputs for the knowledge article generation skill.  
{#now-assist-fsm-skill-inputs__table_mnf_45q_1bc__entry__2}

| Input | Description |
|-|-|
| Input table | Work Order Task \[wm_task\] |
| Input fields | * Short description * Description * Work notes * Comments {#now-assist-fsm-skill-inputs__ul_nnf_45q_1bc} |
[Table 3. Inputs for the knowledge article generation skill]

{#now-assist-fsm-skill-inputs__table_mnf_45q_1bc}