---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Manage tasks on the map

# Manage tasks on the map {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The icons in the task map mark the location of tasks assigned to you and any unassigned
tasks in your area.

You can manage your tasks and routing from the map, filter the view, and accept unassigned tasks.
* **[View work order task information](https://servicenow-prod.fluidtopics.net/ao53SjjyY9QuLY9hwWWm2w)**   
  Click the task icon on the agent map to view task details.
* **[Customize the display of task information on the agent map](https://servicenow-prod.fluidtopics.net/dmoK~NdTYThbE~q9E3ZtHg)**   
  Configure the agent map to display assigned and unassigned tasks for an agent on the specified date. Display agent location and routing numbers for tasks dispatched on that day.
* **[Start work](https://servicenow-prod.fluidtopics.net/G_2tNzaEW0cnV3KhrlZbww)**   
  What to do when you are ready to begin traveling to the first task.
* **[View task information on the classic mobile UI map](https://servicenow-prod.fluidtopics.net/taUZvZCThR~7seQJ5jLFvQ)**   
  The agent map on the classic mobile interface displays the agent's location, tasks assigned to the agent for the current day, accepted tasks, and unassigned tasks.