---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure the qualification state for work orders

# Configure the qualification state for work orders {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable work order qualification so work orders move from draft to awaiting qualification, and then qualified before they're ready for dispatch. Qualification allows for a quality check to make sure that the work order meets a
certain standard before it moves to the next step.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllField ServiceAdministrationConfiguration.
2. Turn on the switch that says Qualification is required for new requests.
3. Select Save.

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