---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View details for recorded conference calls

# View details for recorded conference calls {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View details for a recorded Zoom and Microsoft Teams
meetings initiated from the Now Agent mobile application by accessing the associated
conference record for work order task.

## Before you begin

Role required: admin, wm_dispatcher, wm_manager, and wm_agent

## About this task

You can access recorded Zoom and Microsoft Teams
meetings details from conference record of a particular work order task.

## Procedure

1. Navigate to AllField Service ManagementWork OrderAll Work Order Tasks.
2. Open a work order task from the list.
3. Click the Conferences related list in the Work Order Task form.
4. Review the details from the Conference list.
   * To review the Zoom meeting details, open a Zoom recording.
   * To review the Microsoft Teams meeting details, open a Microsoft Teams recording.
   {#view-zoom-meeting-initiated-from-mobile__choices_mdq_nxw_54b}

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