---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Drop off an asset

# Drop off an asset {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agents can physically drop assets off at a stockroom.

## Before you begin

Role required: wm_agent

## About this task

If a dropped-off item was not used, it is automatically placed inIn Stock - Available state. If a dropped off item is defective, it is
automatically placed in In Stock - Defective state.

## Procedure

1. Navigate to AllField ServicePick Up/Drop OffMy Drop Off List.  
   The Transfer Order Lines list is displayed in
   DropOffList view.
2. **Optional:** Click text in any column to obtain more information about, for example, the transfer order or stockrooms.
3. After physically dropping off the items, select the check box beside the item, then go to the Actions choice list and select Drop Off.

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