---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure resource filter options

# Configure resource filter options {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators can configure more options for dispatchers to create advanced resource filters.

## Before you begin

Role required: admin

## About this task

By default, dispatchers can create advanced filters based off of username and user skill in the agent tab, or crew name and crew skill in the crew tab.

You can also extend any table related to users or crews and use the fields from those tables to create resource filters. You must enable the advanced resource filter system property before you can configure advanced resource
filters. For more information, see [Configuring advanced resource filters for Dispatcher Workspace](https://servicenow-prod.fluidtopics.net/Y1iSc~cRXU~2sD5C4okrsg "Advanced resource filtering allows administrators and dispatchers to create and save their own filters for Dispatcher Workspace. This lets dispatchers personalize their view in Dispatcher Workspace.").

## Procedure

1. Choose one of the following:  
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationAgent Filter Configuration.
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationCrew Filter Configuration.
   * If you extended a table, navigate to AllField ServiceDispatchingDispatcher Workspace Configuration and then select the table you extended.
   {#configure-filter-options__ul_frk_f2w_gdc}
2. Select one of the tables.  
   For a list of tables, see [Advanced resource filter tables](https://servicenow-prod.fluidtopics.net/Tl6BynFmk6BaQ74i2VYdEA "The tables that contain the values administrators must enable for dispatchers to use to create resource filters can be found listed below.").
3. Select New.
4. Select the Field that dispatchers will be able to use as the new search value.
5. Select Submit.  
   Dispatchers can now create advanced resource filters using the value you chose in step 4.

*[\>]: and then