---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View attached knowledge articles

# View attached knowledge articles {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View relevant knowledge articles for reference that are attached to the work order
tasks in the Field Service Contractor Portal.

## Before you begin

Role required: wm_ext_agent and wm_ext_manager

## About this task

The knowledge article view page in the Field Service Contractor Portal
provides several details about a displayed article, such as article number, short
description, article content, authored by, number of views, and so on.

## Procedure

1. Navigate to AllField Service Contractor PortalHomepage.
2. Click My ListsMy TasksAll Tasks.
3. Open a work order task from the list.
4. Click the Attached Articles related list in the Work Order Task form.
5. From the Knowledge list, open a link to the knowledge article that you want to view.  
   You can provide feedback on a knowledge article by rating the article, marking the article as helpful or not helpful, provide start rating, and posting comments for the article.

## Result

The selected version of the article opens in a Knowledge Details page displayed in another tab within the Field Service Contractor Portal. The tab name includes the knowledge article number and its version number.

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