---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Log in to the Field Service Contractor Portal for the first time

# Log in to the Field Service Contractor Portal for the first time {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Select the link in the email that you're sent after you're onboarded to change your password so you can log in for the first time.

## Before you begin

Role required: none

## Procedure

1. Navigate to your email inbox.
2. In the onboarding email message, select the Reset a password related link.  
   The Password Reset dialog box displays.
3. Enter your new password in the New Password field.
4. Re-enter your new password in the Retype Password field.
5. Select Reset Password.  
   The Field Service Contractor Portal login page displays.
6. Enter your user ID in the User name field.
7. Enter your new password in the Password field.
8. Select Login.