---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# System properties for Google Maps in FSM

# System properties for Google Maps in FSM {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Field Service Management requires Google Maps configuration for users to view maps and operate location features properly.

## Before you begin

[Set up Google Maps API](https://www.servicenow.com/docs/access?context=set-up-google-maps-api&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US)

Role required: wm_admin

## Procedure

Use the following table to match FSM features with the property navigation to enable Google Maps for estimated travel time and distance calculations.

| FSM feature | Navigation |
| Route optimization Reorders agent task routes for the day as efficiently as possible. | Navigate toAllField ServiceAdministrationPropertiesRoute optimization |
| Dynamic Scheduling Auto assigns tasks and adapts to changing conditions, as well as needing to focus only on exception cases. | Navigate toAllField ServiceDynamic scheduling administrationPropertiesDistance calculation method |
| Last Mile Shows how far an agent's location is from a task location and calculates an estimated arrival time. | Navigate toAllField ServiceAdministrationPropertiesAgent Expected Arrival time calculation |
|-|-|

{#configuring-google-maps-in-fsm__choicetable_v4g_r5q_bzb}

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