---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Enable Smart Assessment questionnaire

# Enable Smart Assessment questionnaire {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.

## Before you begin

You can enable Smart Assessment questionnaire only if no survey instances are open for any questionnaire.

Activate the required plugins. For more information, see [Activate Smart Assessment for Field Service questionnaire](https://servicenow-prod.fluidtopics.net/1OqPWTdvNIXWFZ0fvjAQQw "You can activate the Smart Assessment for Field Service Questionnaire plugin (sn_fsm_smart_asmt) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").  
Important:  
Usage of Smart Assessment questionnaire can't be disabled once enabled.

Role required: admin

## Procedure

1. Navigate to AllField ServiceAdministrationConfiguration.
2. Enable Use Smart Assessment Questionnaire by selecting it.

## Result

Smart Assessment questionnaire is enabled for work order tasks.

*[\>]: and then