---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create work order tasks in CSM Agent Workspace

# Create work order tasks in CSM
Agent Workspace {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create work order tasks to track the work created for a work order.

## Before you begin

Role required: wm_qualifier and sn_customerservice_agent, or wm_qualifier and
sn_customerservice.consumer_agent

## Procedure

1. Click the List icon (![List icon.]())
2. Navigate to Work OrdersCreated by me
3. Select the work order for which you would like to create a work order task.
4. Do one of the following:  
   * To create a work order task using a work order template, click the search icon in the Template field and select the template for this work order.
   * To create a work order task manually, click New and fill in the required fields.

   {#create-workorder-tasks-workspace__ul_a4v_tdj_5jb}

   For field descriptions, refer to [Create a work order
   task](https://servicenow-prod.fluidtopics.net/yVUHogwFxPYai4sGyp15LQ "Create a work order task from a work order.").
5. Click Save.
**Related tasks**   

* [Qualify work order tasks in CSM Agent Workspace](https://servicenow-prod.fluidtopics.net/~oD4G_MbjcH01bleVN1iuA "Qualify work order tasks associated with a work order to dispatch them to agents who can work on the task.")
* [Book work order appointment in the CSM Configurable Workspace](https://servicenow-prod.fluidtopics.net/17UA2_F1L4V7zGfHBKsEyg "Book appointment for an associated work order or work order task to dispatch agent to address the customer issue.")

*[\>]: and then