---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Move a work order task to the dispatch queue

# Move
a
work order
task
to the dispatch queue {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If
Field Service Management is
configured to automatically qualify work orders, tasks are also automatically created for
the orders. When one of these automatically created tasks is assigned to you, select a
dispatch group for it and move it to the dispatch queue.

## Before you begin

Role required: wm_initiator_qualifier, wm_admin, or admin

## Procedure

1. Navigate to AllField ServiceWork OrderMy Work Order Tasks.
2. Click a task in the Draft state.
3. On the Work Order Task form, make sure that a Dispatch group is selected.
4. Click Ready for Dispatch.
{#t_PromoteDraftWorkOrderTasks__steps_i13_gnl_2r}

*[\>]: and then