---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View personal events on the Team calendar in Workforce

# View personal events on the Team calendar in Workforce {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View events, such as agent time off, agent appointments, and meetings using Workforce.

## Before you begin

An administrator must [Configure event types to appear on the Team calendar in Workforce](https://servicenow-prod.fluidtopics.net/U6F5WN9qaF2e_IkYi~yCnw "Customize the team calendar by configuring which event types are displayed. This control ensures that only relevant events appear, tailored specifically to the team's needs."). The "sn_shift_planning.agent" role is required for an agent's schedule to be visible in the Team calendar in Workforce.

Role required: wm_basic

## About this task

## Procedure

1. Navigate to Workforce.
   * Managers, navigate to AllField ServiceManagerWorkforce.

   {#view-personal-events-on-the-team-calendar__choices_lhn_1xn_qbc}
   <!-- -->

   * Agents, navigate to AllField ServiceAgentWorkforce.
   {#view-personal-events-on-the-team-calendar__choices_pd2_dxn_qbc}
2. Select the Calendars icon in the contextual side panel.  
   Note:  
   This feature is not supported when Workforce Optimization for Field Service is installed and enabled. To create event types using WFO, see [Create event types to display on the team calendar with Workforce Optimization for Field Service](https://servicenow-prod.fluidtopics.net/DyDx5Zt2XbdxVu2ijToXzA "Create multiple events from the same category and add them to the team calendar with Workforce Optimization for Field Service.").
3. Use the toggle switches to view the specified event type on the Team calendar.  
   The following event types can be toggled to display on the Team calendar.
   * Event --- Appointment
   * Event --- Excluded
   * Event --- Meeting
   * Event --- Other
   * Event --- Phone
   * Event --- Time Off
   * Work Order Tasks
   * Work Schedule
   {#view-personal-events-on-the-team-calendar__ul_qzk_q3v_bcc}  
   The selected event type is visible on the Team calendar.
**Related tasks**   

* [Configure team calendar visibility for group members](https://servicenow-prod.fluidtopics.net/sjaI1Rv1xtU~YXFmJFSAQQ "Increase Team calendar visibility to enable teams to better coordinate meetings, events, and tasks.")

*[\>]: and then