Withdraw from a request on Field Service Marketplace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Withdraw from a request you responded to on Field Service Marketplace.

    Before you begin

    Role required: sn_mktplace_core.mktplace_fulfiller

    Fulfilling requests on Field Service Marketplace is only available via the Mobile experience. This requires the Field Service Contractor for mobile plugin (com.snc.fsm_ext_mobile).

    About this task

    If there aren't enough agents available, or there are other obstacles, you can withdraw from a previously accepted or responded request.

    Procedure

    1. Navigate to Marketplace > Submitted requests.
    2. On the selected request, select Withdraw.

    Result

    You're response is withdrawn from the request. The request is removed from your responses.