Configuring Redox Inbound Integration

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Link your Redox engine with your ServiceNow instance to retrieve information from a healthcare system that uses the Redox platform.

    Wichtig:

    Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Configuration tasks for using the Redox Inbound Integration application.

    1. Install the Redox Inbound Integration application on your ServiceNow instance.
    2. Link your ServiceNow instance with your Redox account.
    3. Configure the external Redox healthcare system as a source system for Redox Inbound Integration.
    4. Create a user for Redox Inbound Integration.
    5. Assign roles for Redox Inbound Integration users.
    6. Configure your ServiceNow instance credentials in the Redox engine.