---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Virtual Agent in EMR Help

# Virtual Agent in EMR Help {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Virtual Agent, ServiceNow's conversational bot platform, is available when creating requests from the EMR Help portal.

Virtual Agent can be used to quickly obtain information, make decisions, and perform common work tasks.

To interact with Virtual Agent, simply click the chat window icon on the bottom right-hand corner of the screen.

For more information on Virtual Agent, see [Virtual Agent as an application design element](https://www.servicenow.com/docs/access?context=virtual-agent&version=australia&pubname=australia-application-development&ft:locale=en-US).