---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Explore

# Exploring Redox Inbound Integration {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Whether you're starting or expanding the implementation of the Redox Inbound Integration application, consider learning more about the app used for
integration with a healthcare system via the Redox platform.
Wichtig:  
Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

As a hospital, payer (insurance), or a life sciences organization, you can unlock the care
capacity of multiple healthcare systems by enabling bidirectional integrations between them by
using the Redox Inbound Integration application. You can improve inbound and proactive
outbound service scalability and capabilities by using the application to integrate with
healthcare systems that use the Redox platform.

## Redox Inbound Integration {#hcls-redox-explore__section_rb5_km4_xzb}

The following example shows the Redox Inbound Integration workflow.

## Benefits {#hcls-redox-explore__section_p5n_nl2_nnb}

Redox Inbound Integration provides the following benefits:  
{#hcls-redox-explore__table_g5h_5n4_xzb__entry__3}

| Benefit | Key feature | Role |
|-|-|-|
| Enables healthcare systems including electronic medical records (EMR) systems and electronic health records (EHR) systems to integrate with the ServiceNow Healthcare and Life Sciences data model that is based on the Health Insurance Portability and Accountability Act (HIPAA) and the Health Level Seven International (HL7) industry standards while avoiding the cost and complexity of implementing point-to-point integrations by enabling bidirectional integration between multiple EMR systems and a ServiceNow instance. | [Exchange real-time healthcare data with Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/va6sjrX_QB15UV4j~LphEA "Use the Redox Inbound Integration application to easily exchange real-time data between different healthcare systems. Exchange data without depending on how individual healthcare systems store and transmit healthcare data.​") | Administrator/Clinician |
[Tabelle : 1. Redox Inbound Integration benefits]

{#hcls-redox-explore__table_g5h_5n4_xzb}

To get started with the Redox Inbound Integration application, see [Configuring Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/qQDsl5bKZbVTzurvYmJCGA "Link your Redox engine with your ServiceNow instance to retrieve information from a healthcare system that uses the Redox platform.").