Configure document templates for Healthcare and Life Sciences Service Management Core

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Improve the patient experience by automatically identifying and assigning relevant healthcare documents including consent and privacy documents in a workflow that uses cases extending the healthcare case type.

    As a user with the sn_hcls.admin role, you can digitize the generation of healthcare documents and forms by using in-built digital document templates. Healthcare documents can be used to collect information and get consent and signature from a patient, a practitioner, or both.

    To create pre-filled and reusable healthcare documents, you map fields and variables from the tables to a document template. Document templates are created within the Healthcare and Life Sciences Service Management Core application. You can also decide who are the participants associated with the fields in the document by mapping appropriate user roles with participants.

    You configure document templates in the Healthcare and Life Sciences Service Management Core application by navigating to All > HCLS Service Management > Administration > Configure documents. By default, you can create a document template of type HTML or PDF. For more information, see Document Templates of type HTML and Document Templates of type PDF (Advanced forms).

    After configuring a document template for a healthcare case table, you can configure decisions as to when initiate the document fulfillment process in a workflow. For more information, see Configure the auto-generation of documents for healthcare cases.