Components installed with Care Team Operations for Biomed

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Several types of components such as tables, user roles, and business rules are installed when you install the Care Team Operations for Biomed plugin.

    Hinweis:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/plugins/task/find-components.html.

    Tables installed with Care Team Operations for Biomed

    Tables installed with Care Team Operations for Biomed

    Table name Description
    Care Team Operations for Biomed case (sn_cto_biomed_case)

    Abstract case type that provides a foundation to extend from when building your own operational request types.

    Roles installed with Care Team Operations for Biomed

    Roles installed with Care Team Operations for Biomed

    sn_cto_biomed.admin​ Biomed Admin Biomed Admin role for Care team operation.
    sn_cto_biomed.loc_support_agent​ Biomed Support Agent Can view/resolve all cases under their assignment group, tracks, and fulfill cases.
    sn_cto_biomed.viewer​ Biomed Viewer Can view Biomed and HCLS foundation data.
    sn_cto_biomed. loc_contributor​ ​CTO Biomed Location Contributor Report cases, respond to cases,​ track cases at business location, ran view cases under their team.
    Hinweis:
    This role is automatically inherited into the Care Team Member role when the Care Team Operations for Biomed plugin is installed.
    sn_cto_biomed.loc_manager Monitors the tasks within their organizations.

    Plugins installed with Care Team Operations for Biomed

    Plugin name Description

    Care Team Portal

    (com.sn_cto_sp​)

    Provides a portal experience for Care Team Operations for Biomed users to create requests for supporting departments, manage teams, and gain visibility into submitted requests.

    Healthcare Operations Core

    [com.sn_hco]

    Healthcare Operations Core provides clinicians a uniform interface to report and track issues related to their day-to-day operations. This plugin helps hospitals eliminate inefficient manual processes, reduce patient safety risks, and increase patient satisfaction through timely resolution of issues and completion of important tasks.