---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Patient Support Services

# Patient Support Services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

With the ServiceNow®
Patient Support Services application, streamline the patient onboarding, education,
and engagement for various patient support services such as discount plans, adherence programs,
opioid, and diabetes management.  
Wichtig:  
Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

## Request apps on the Store {#pss-app__section_nms_plv_5mb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#pss-app__inline-send-to-store}

|-|-|-|
| [Explore Learn about how healthcare organizations use Patient Support Services.](https://servicenow-prod.fluidtopics.net/7A2jpEOEn4PLy9SUu4Z4oQ "Whether you're starting or expanding your implementation of the Patient Support Services application, consider learning more about features available to streamline the onboarding, education, and engagement processes for your patients.") | [Configure Plan and configure your implementation.](https://servicenow-prod.fluidtopics.net/WAokkH118y32gjh2tAoLsg "Set up the Patient Support Services application to complete enrollment activities associated with a patient service program.") | [Manage Manage enrollment requests from the Workspace.](https://servicenow-prod.fluidtopics.net/S4bA54aSum_gMeQWQIOR3w "As a care coordinator or a nurse educator, you can use Workspace to manage enrollment requests or training tasks, respectively.") |
| [Complete Complete your to-do items for enrollment requests.](https://servicenow-prod.fluidtopics.net/NFY2SXZhTHh6vwQwRlw38w "View and complete all to-do items assigned to you as a patient from the patient portal.") | [Training request appointments Book appointments for enrollment training requests.](https://servicenow-prod.fluidtopics.net/WP~mHoL91QsNLGJLMYCjaQ "Book an appointment as a patient for the training requests within a Patient Support Services program.") | [Contribute Create enrollment cases as a contributor.](https://servicenow-prod.fluidtopics.net/6Lc0fy9EO_w8ui5e5xuqPg "Create enrollment cases for your patients from a service portal as a user with the contributor profile.") |
| [Reference Get details about components including tables and properties.](https://servicenow-prod.fluidtopics.net/siaaaotbsJNUmFFENijY3Q "Reference topics provide additional information about Patient Support Services components.") |   |   |
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{#pss-app__table_b4t_hhl_nnb}