---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Book appointments

# Booking appointments for Patient Support Services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Book an appointment as a patient for the training requests within a Patient Support Services program.  
Wichtig:  
Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

As a patient, you can view available appointment windows, make a selection, and book an
appointment for a training request from your patient portal.

Your administrator can configure the appointment window available for selecting appointments.
You can use the appointment window available within your patient portal to view available
appointment time slots, select the desired day and time, and submit the appointment request. For
an example use of the appointment booking feature, see [Book an appointment from the
portal](https://www.servicenow.com/docs/access?context=appointment-booking-book-appt-UI&version=australia&pubname=australia-field-service-management&ft:locale=en-US) and [Select the Appointment window](https://www.servicenow.com/docs/access?context=appt-booking-select-appt-window&version=australia&pubname=australia-field-service-management&ft:locale=en-US).

After you book an appointment, a training task is created for the nurse educator and the
appointment confirmation email notification is sent to you.

For more information, see [Appointment booking workflow in Patient Support Services](https://servicenow-prod.fluidtopics.net/WNyfxTrOwGBseOeKfCb7~Q "You can enable patients to book appointments for a training request within the Patient Support Services application by using the appointment booking feature.").
**Zugehörige Konzepte**   

* [Appointment booking workflow in Patient Support Services](https://servicenow-prod.fluidtopics.net/WNyfxTrOwGBseOeKfCb7~Q "You can enable patients to book appointments for a training request within the Patient Support Services application by using the appointment booking feature.")
* [Configuring an appointment booking setting for Patient Support Services](https://servicenow-prod.fluidtopics.net/tXX1HHdkTmq3mWRG6LweFg#pss-appt-booking-setup "Enable patients to book an appointment for the training requests conducted by nurse educators.")