---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Explore

# Exploring Vaccine Administration Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow® Vaccine Administration Management application provides a workflow for users, healthcare providers, and clinicians to manage vaccinations for infectious diseases, such as COVID-19, from start to
finish.

The Vaccine Administration Management application accelerates the immunization process by delivering predefined content to manage vaccinations.

## Vaccine Administration Management workflow {#exploring-vaccine-administration-management__section_syf_wpj_41c}

In the Vaccine Administration Management workflow:

1. An administrator configures the Vaccine Administration Management application.
2. A patient schedules an appointment through the Patient Portal and receives a QR code.
3. A clinician verifies the patient's identity, then administers the vaccine and updates the system.
{#exploring-vaccine-administration-management__ol_sbj_1qj_41c}

## Benefits {#exploring-vaccine-administration-management__section_kq3_5kb_zzb}

Vaccine Administration Management provides the following benefits:  
{#exploring-vaccine-administration-management__table_d31_tkb_zzb__entry__3}

| Benefit | Key feature | Role |
|-|-|-|
| Manage appointment types and time slots available for patients to book online. | [Use the Patient Portal to register for a vaccination program](https://servicenow-prod.fluidtopics.net/dVpGqtseBHAA7rLG2qvXOw "As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.") | Patient |
| Users can learn more about vaccines and schedule vaccinations through a self-service portal that is accessible from mobile devices or web browsers. | [Use Clinician Portal to find and manage vaccination appointments for users](https://servicenow-prod.fluidtopics.net/NF5roZUj8JSHqTH8VmSXGQ "As a user with the sn_vaccine_sm.clinician role, you can find vaccination appointments for users, view all of their upcoming appointments for a particular location, view, and work on a vaccination record, mark an appointment as a no-show, cancel an appointment, and more, all from within a single portal.") | Clinician |
| View vaccine appointments by day, week, and month. View scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician. | [Vaccine Administration Management dashboard](https://servicenow-prod.fluidtopics.net/Dq~I7owIVhFaeHtGRKHU0w "Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.") | HCLS Manager |
[Tabelle : 1. Vaccine Administration Management benefits]

{#exploring-vaccine-administration-management__table_d31_tkb_zzb}