---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Encounter table

# Encounter table {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Encounter \[sn_hcls_encounter\] table stores the information about an interaction between a patient and healthcare providers for providing healthcare services or assessing the health status of a patient.{#hcls-encounter-table__encount-table-sd}

## Key features {#hcls-encounter-table__section_lq5_yzy_4pb}

* Stores any encounters that a patient has undergone with any practitioner.
* Includes the encounter type, service type, practitioner, location of the encounter, and start and end times of the encounter.

{#hcls-encounter-table__ul_ekb_vkk_4pb}

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.
{#hcls-encounter-table__table_gsz_dbb_npb__entry__3}

| Field | Data type | Description |
|-|-|-|
| Appointment | Reference | Appointment marked as fulfilled and linked to the encounter. |
| Duration | Duration | Time during the encounter that the participant participated. This field is automatically set to the duration between Start time and End time of an encounter. |
| Encounter type | Reference | Type of encounter. |
| End time | Date/Time | Date and time when the participation of a patient in the encounter ended. |
| External id | String | Identifier of the record in an electronic medical record (EMR) system. |
| Location | Reference | Healthcare location where the encounter takes place. |
| Number | String | Alpha-numeric profile identifier of the encounter. The value is auto-generated and is incremented every time you add a new encounter to your ServiceNow instance. The initial value for the Number field is ENC00001001. Hinweis: To customize the number, define the auto-numbering format for the Encounter \[sn_hcls_encounter\] table. For more information, see [Add auto-numbering records in a table](https://www.servicenow.com/docs/access?context=t_AutoNumberingRecordsInATable&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
| Parent encounter | Reference | Parent healthcare event associated with the encounter. |
| Patient | Reference | Patient involved in the encounter. |
| Practitioner | Reference | Practitioner involved in the encounter. |
| Priority type | Reference | Urgency of the encounter that is used to make informed decisions if needing to reprioritize. |
| Service provider | Reference | Healthcare organization responsible for the services included in the encounter. |
| Service type | Reference | Broad category of the service that is to be provided. For more information about the available types, see [service types](https://www.hl7.org/fhir/valueset-service-type.html) defined in the FHIR specifications. |
| Source | Reference | Source system details of an external healthcare system in a ServiceNow instance. |
| Start time | Date/Time | Date and time when the participation of a patient in the encounter began. |
| Status | Choice list | Status of the encounter. The following statuses are available by default: * Arrived * Cancelled * Entered in error * Finished * In progress * On leave * Planned * Triaged * Unknown {#hcls-encounter-table__ul_ifm_l3l_ppb} For more information about the available statuses, see [encounter statuses](https://www.hl7.org/fhir/valueset-encounter-status.html) defined in the FHIR specifications. |
[Tabelle : 1. Encounter table fields]

{#hcls-encounter-table__table_gsz_dbb_npb}