---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Policy form

# Policy form {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Policy form includes the details of a privacy policy associated with a healthcare
case.
{#hcls-policy-form__policy-form__entry__2}

| Field | Description |
|-|-|
| Number | Alpha-numeric profile identifier of the policy. The value is auto-generated and is incremented every time you add a new policy to your ServiceNow instance. The initial value for the Number field is POL00001000. Hinweis: To customize the number, define the auto-numbering format for the Policy \[sn_hcls_policy\] table. For more information, see [Add auto-numbering records in a table](https://www.servicenow.com/docs/access?context=t_AutoNumberingRecordsInATable&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
| Policy category | This field should be set to Registration. |
| Policy type | Type of the policy. A policy is one of the following types: * Standard: A policy that doesn't require a consent form to be signed by a patient. * Document template: A policy that requires a consent form to be signed by a patient. With the Document template policy type, a to-do item is created for the patient to sign the consent form. {#hcls-policy-form__ul_kp3_34z_ctb} |
| Validity duration (in days) | Number of days the policy is valid for after a patient signs the policy. |
| Active | Option for enabling the privacy policy. |
| Scope | Type of consent included in the policy. For privacy consent, select Privacy consent. Else, this field should be left empty. |
| Document template | Document template to generate standard letters or documents associated with the policy. This field is used only when the [Policy type](https://servicenow-prod.fluidtopics.net/DDijINGzh3nMjNpSe2pi5A#hcls-policy-form__policy_type) field is set to Document template. Hinweis: You can associate only one active policy with a document template. For more information, see [Configure document templates for Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/5iN8Kl4A3Q8lNhrQyT0NHA "Improve the patient experience by automatically identifying and assigning relevant healthcare documents including consent and privacy documents in a workflow that uses cases extending the healthcare case type."). |
| External policy link | External reference to the policy included in a consent scope. |
| Policy name | Name to identify the policy. |
| Policy content | Content of the policy that should be read and accepted by the Patient Portal users at the time of registration. |
[Tabelle : 1. Policy form fields]

{#hcls-policy-form__table_lq3_tdh_zrb}