---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configure

# Configuring Healthcare Computerized Maintenance Management System {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 3. August 2023
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set up the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application to complete activities associated with a medical device.  
Wichtig:  
Starting with the Xanadu release, Healthcare Computerized Maintenance Management System is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details on the deprecation process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

To use maintenance and servicing workflows or inventory and management workflows, please see [Clinical Device Management](https://servicenow-prod.fluidtopics.net/SfDwT1Lku2oUjCFf5c0Clw "ServiceNow Clinical Device Management streamlines the management of medical devices.").  
Hinweis:  
The Healthcare CMMS application is based on the Healthcare CMMS data model that extends the [Healthcare and Life Sciences data model](https://servicenow-prod.fluidtopics.net/twuvhSX2vG6c9f8nf_~OWw "The Healthcare and Life Sciences Service Management Core application provides a data model that is used in the Healthcare and Life Sciences Service Management workflows.") and stores all medical device cases in the Medical device case \[sn_hcls_cmms_case\] table.

The following table provides an overview of the configuration tasks required for Healthcare CMMS.
{#cmms-config-app__table_ksw_gpr_4nb__entry__2}

| Task | Description |
|-|-|
| [Install Healthcare CMMS](https://servicenow-prod.fluidtopics.net/f7Nv2bAL4cqULb_Wr8~rkw "You can install the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application (sn_hcls_cmms) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed."). | Install the Healthcare CMMS application to work on medical devices. |
| [Assign roles for Healthcare CMMS users](https://servicenow-prod.fluidtopics.net/Zl3EQuY44BPq2s3g5xuryg "Assign roles to control access to features, capabilities, and data in the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application."). | Assign roles to control access to features, capabilities, and data in the Healthcare CMMS application. |
| [Use the Healthcare CMMS data model](https://servicenow-prod.fluidtopics.net/mOMGlFWzO~IL1t4lKYx5qw "The Healthcare Computerized Maintenance Management System (Healthcare CMMS) application provides a data model for use in the Healthcare CMMS workflow."). | Use Healthcare CMMS tables to store the data related to medical devices. |
| [Complete the configuration tasks for medical device in-service requests](https://servicenow-prod.fluidtopics.net/ucavXcLPkK_ihTUfm2NqQA "You must perform the configurations tasks to enable clinical engineers to complete the medical devices in-service requests."). | Configure Healthcare CMMS to set the medical devices in-service. |
| [Complete the configuration tasks for the review of AEM requests](https://servicenow-prod.fluidtopics.net/Uhw6wjYuL0jNf_g1pOcKDA "You must perform the configurations tasks to enable clinical engineers to complete the review requests for alternative equipment maintenance (AEM) associated with medical devices."). | Configure Healthcare CMMS for reviewing AEM requests for medical device models. |
| [Configure the process for reporting medical device issues](https://servicenow-prod.fluidtopics.net/XZ~zffJ6c6rNoBWZTCbQmA "You can configure the process for reporting medical device issues from a service portal of your healthcare organization."). | Configure Healthcare CMMS for reporting medical device issues from a service portal of your healthcare organization. |
| [Configuring Healthcare CMMS to set medical devices out-of-service](https://servicenow-prod.fluidtopics.net/38olllS9WMlDapIXKMR77A "You must perform the configurations tasks to enable clinical engineers to complete the out-of-service requests for the medical devices.") | Configure Healthcare CMMS to set the medical devices out-of-service. |
[Tabelle : 1. Healthcare CMMS configuration tasks]

{#cmms-config-app__table_ksw_gpr_4nb}