---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Set up document auto-generation

# Configuring the auto-generation of documents for enrollment requests {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can define the conditions for auto-generating documents for an enrollment
request.  
Wichtig:  
Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

By default, privacy consent document is automatically generated for enrollment requests with
the Patient Support Services workflow. However, you can create pre-filled and
reusable document templates based on your workflow requirements. For more information, see [Configure document templates for Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/5iN8Kl4A3Q8lNhrQyT0NHA "Improve the patient experience by automatically identifying and assigning relevant healthcare documents including consent and privacy documents in a workflow that uses cases extending the healthcare case type.").

The privacy consent document is automatically triggered for the enrollment cases. The
Select privacy consent decision rule generates the privacy consent
document when the enrollment request review task is set to Complete by a
care coordinator in the playbook for Patient Support Services.

As a user with the admin rule, you can configure decision tables for enrollment request
documents in the Healthcare and Life Sciences Service Management Core application by navigating to AllHCLS Service ManagementAdministrationDocument decisions. For more information, see [Configure the auto-generation of documents for healthcare cases](https://servicenow-prod.fluidtopics.net/YQW6IH4bdEQsgtvRSqOp_w "You can define the conditions for auto-generating documents for a healthcare case.").