---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Assign roles for EMR Help users

# Assign roles for EMR Help users {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Assign roles to control access to features, capabilities, and data in the EMR Help application.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Users with the roles listed in the following table can use the EMR Help application.{#assign-emr-help-roles__table_i23_4wg_snb__entry__2}

| Roles | Tasks |
|-|-|
| sn_ind_rmt_help.admin | Set up remote request definitions and data tables, identify scripted REST APIs for use, and configure a record producer. |
| sn_ind_rmt_help.requester | Submit and monitor a ServiceNow service request from within an EMR system. |
| sn_ind_rmt_help.viewer | View details of the EMR data associated with a ServiceNow service request. Hinweis: Assign the sn_ind_rmt_help.viewer role to agents who work on issues reported from the EMR system. By default, this role provides access to the EMR variables stored in EMR Request Data \[sn_ind_rmt_help_incident_data\] table. |
[Tabelle : 1. Roles required for EMR Help]

{#assign-emr-help-roles__table_i23_4wg_snb}

## Prozedur

Assign roles to users and groups using the ServiceNow AI Platform user administration feature.

* To assign a role to a user, see [Assign a role to a
  user](https://www.servicenow.com/docs/access?context=t_AssignARoleToAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
* To assign a role to a group, see [Assign a role to a
  group](https://www.servicenow.com/docs/access?context=t_AssignRoleToGroup&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
{#assign-emr-help-roles__choices_tjl_52j_xnb}