---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create a patient record

# Create a patient record in Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a patient record from within an interaction in Workspace.

## Vorbereitungen

Role required: sn_hcls.healthcare_agent, sn_hcls.manager

## Prozedur

1. Open your Workspace by navigating to AllHCLS Service ManagementHealthcare workspace.
2. Navigate to ListsInteractionsMy Interactions.
3. Click the link to the interaction with which you want to associate a patient record.
4. On the Interaction form, click Create Patient.
5. Fill in the details for the new patient.
6. **Wahlweise:** Add an attachment related to the patient by clicking Browse in the Attachments panel.
7. Click Save.

## Ergebnisse

The patient record is created. You can then verify the patient to associate the
patient record with the interaction. For more information, see [Associate a patient record with an interaction in Workspace](https://servicenow-prod.fluidtopics.net/GO21KKjDlyoDN2Yr5IClXA "Look up for the patient information within an interaction, review and confirm the information, and then populate the information on the interaction to resolve a healthcare-related request.").