---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Set up playbooks

# Configuring playbooks to set the medical devices in-service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can configure a playbook to provide step-by-step guidance to set the medical devices in-service in the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application.{#cmms-config-ob-playbook__cmms-playbook}  
Wichtig:  
Starting with the Xanadu release, Healthcare Computerized Maintenance Management System is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details on the deprecation process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

To use maintenance and servicing workflows or inventory and management workflows, please see [Clinical Device Management](https://servicenow-prod.fluidtopics.net/SfDwT1Lku2oUjCFf5c0Clw "ServiceNow Clinical Device Management streamlines the management of medical devices.").

As a user with the admin role, you can create a playbook by using Playbooks, a ServiceNow AI Platform® feature. For more information, see [Process Automation Designer](https://www.servicenow.com/docs/access?context=process-automation-designer&version=australia&pubname=australia-build-workflows&ft:locale=en-US).

The playbooks in the Healthcare CMMS application use the CSM Configurable Workspace playbook experience. By default, the Healthcare CMMS application includes the playbook for medical devices in-service to assist clinical engineers to resolve medical device in-service cases.  
Configure a playbook by navigating to AllProcess AutomationProcess Automation Designer. You can either select an existing process definition or create a new process definition for the playbook associated with the medical device cases.  
Hinweis:  
When configuring a process definition for the playbook associated with medical device in-service cases, ensure that the application scope is set to Healthcare Computerized Maintenance Management System using the application picker. For more information, see [Application picker](https://www.servicenow.com/docs/access?context=c_ApplicationPicker&version=australia&pubname=australia-application-development&ft:locale=en-US).