---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

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workflow :

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---

# Configure vaccine appointment scheduling

# Configure vaccine appointment scheduling {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Appointments are automatically scheduled when users request a vaccination through the portal or when using mass booking. Define a schedule for the automatic appointment creation to follow, like creating appointments on
specific days of the week or during specific time frames.

## Vorbereitungen

Role required: sn_vaccine_sm.admin

## Warum und wann dieser Vorgang ausgeführt wird

Vaccine Administration Management provides an appointment
configuration that you can modify to meet your organization's requirements.

Appointments are automatically scheduled for users according to the configuration that you set up. If the automatically scheduled time isn't convenient, the users can select a different appointment time in the portal.  
Wichtig:  
This default appointment scheduling configuration is applied across all centers. Beginning with version 4 of Vaccine Administration Management, advanced appointment scheduling configuration is available. To learn more about how to enable and configure the feature, see [Configure advanced appointment scheduling for a center](https://servicenow-prod.fluidtopics.net/ADmwvWgkzx02uCLpJQvnfg "Configure advanced appointment scheduling for a center. Advanced appointment scheduling enables you to configure different vaccination schedules, weekly, daily, and more, and the capacity to meet the changing needs of different location centers and programs.").

## Prozedur

1. Navigate to AllVaccine AdministrationAdministrationService ConfigurationsAppointment Configurations.
2. Click the Schedule Vaccine Appointment record.
3. Update the information in each section of the form to modify the configuration as needed.  
   For detailed instructions on how to fill in each section, see [Configure appointment
   booking](https://www.servicenow.com/docs/access?context=csm-walkup-appointment&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).

   For details on how to handle appointment
   booking configurations after appointments start getting scheduled, see [Recommendations on Appointment Booking
   configuration for Vaccine Administration Management
   \[KB0953615\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953615).
4. Click Update.