---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configure your Identity Provider for Care Team Portal

# Configure your Identity Provider for Care Team Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure your Identity Provider to ensure successful user authentication in Care Team Portal.

## Vorbereitungen

Role required: admin  
Hinweis:  
For the following process to be successful, the following script includes need to be available in Global scope:

* MultiSSO_OIDC_CTO
* OAuthUtilEpic
{#configure-identity-provider-hco__ul_xrw_nbl_vgc}If these script includes are in HCLS application scope, they must first be cloned into Global scope before proceeding.

## Prozedur

1. Navigate to AllMulti-Provider SSOIdentity Providers.
2. Select the Identity Provider you wish to configure.
3. Set the ServiceNow Homepage value to `https://<instance-name>.service-now.com/careteam`.
4. Navigate to the OIDC Provider Configuration related list and open the OIDC provider record.
5. Update the following fields:  
   1. User Claim -- enter **preferred_username**.
   2. User Field -- select **User ID**.
   {#configure-identity-provider-hco__ol_rp2_44k_c2c}
6. Click Update.
7. In the Identity Provider, navigate to the Advanced related list.
8. Update the Single Sign-On Script field to MultiSSO_OIDC_CTO.
9. Ensure the Active field is set to true.
10. Click Save.
11. Navigate to the OIDC Entity related list.
12. Select the OIDC entity record.
13. In the OAuth API Script field, select OAuthUtilEpic.
14. Click Update.

## Ergebnisse

The Identity Provider has been configured to ensure successful user authentication for accessing Care Team Portal in Hyperspace via Hyperdrive.