---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Data model

# EMR Help data model {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The EMR Help data model enables clinicians to submit service requests on your ServiceNow instance from an EMR system.

The EMR Help data model accesses only the EMR system data required to
make the EMR Help application work.

The following diagram shows the tables and their columns, and the relationships between each
table, that comprise the EMR Help data model.
Abbildung : 1. EMR Help data model  
The EMR Help data model uses a combination of tables to store data:

* ServiceNow AI Platform task tables such as the Incident \[incident\] table or Healthcare Case \[sn_hcls_case\].
* Tables included with the EMR Help application:
  * [Remote request definition table](https://servicenow-prod.fluidtopics.net/jk3yV6__BUQIr5cJdIPeiw "The Remote Request Definition [sn_ind_rmt_help_request_defn] table stores the record producer and task type.")
  * [Remote request parameter table](https://servicenow-prod.fluidtopics.net/ZIx9ihNerZlTwhWUNBF2Aw "The Remote Request Parameter [sn_ind_rmt_help_request_param] table stores all parameters that can be used across all remote request definitions.")
  * [Remote request data table](https://servicenow-prod.fluidtopics.net/_TvUpfAJ9fRIZ53uV7YxWw "The Remote Request Data [sn_ind_rmt_help_request_data] table stores the captured parameter data associated with a task record.")
  * [EMR Request Data table](https://servicenow-prod.fluidtopics.net/vy5HXpMi~mT09tq1d8ksHw "The EMR Request Data [sn_ind_rmt_help_incident_data] table stores the captured parameter data associated with a task record.")
  * [Request configuration mapping table](https://servicenow-prod.fluidtopics.net/W11HhriqWLAGNJ3qqaslIA "The Request configuration mapping [sn_ind_rmt_help_defn_param_data_map] table stores the association between the request parameter and the request definition.")
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