---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Open requests widget

# Open requests widget {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Open requests widget displays a list of open requests including
healthcare-related cases created for the patient.
Abbildung : 1. Open requests widget

## Key features {#hcls-widget-open-requests__section_hkv_xyf_yrb}

* Displayed only for a logged-in user with the personal information completed.
* By default, shows maximum of two records from the application case table that extends the Healthcare case \[sn_hcls_case\] table in ascending order by the date created. Examples for the application case table include the Procedure request \[sn_previsit_procedure_request\] table available with the Pre-Visit Management application and the Enrollment case \[sn_patientservice_enroll_case\] table available with the Patient Support Services application.
* Shows all the pending and closed requests in the respective sections when a user clicks View all on the widget.

{#hcls-widget-open-requests__ul_gsf_yyf_yrb}

The Open requests widget does not include instance options.