---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Add account consumers

# Configure the account consumer related list to add account consumers for B2B2C in Healthcare and Life Sciences Service Management Core {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the account consumer related list to add account consumers for use with B2B2C.

## Vorbereitungen

The Customer Data Models for B2B2C plugin must be installed. For more information, see
[Install the Customer Data Models for B2B2C plugin for Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/SfVqV0fJR3jmYN694nbzRw "Install the Customer Data Models for B2B2C plugin to enable customer data models for B2B2C with Healthcare and Life Sciences Service Management Core.").

Role required: admin

## Prozedur

1. Navigate to AllCustomer ServiceCustomerAccounts.
2. Select an account.
3. Right-click within the account form and select ConfigureRelated Lists.
4. Move Account Consumer -\> Account from the Available panel into the Selected panel.

## Ergebnisse

The Consumers related list is added to the accounts form.

## Nächste Maßnahme

Assign the case viewer role for contacts. For more information, see [Assign the case viewer role for contacts in B2B2C in Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/DL7ij5c9YxVvl6IGpc6W~w "Contacts must have the sn_hcls.case_viewer role for read access to healthcare case fields.").