---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Components installed

# Components installed with Healthcare Operations Core {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations plugin.
Hinweis:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see <https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/plugins/task/find-components.html>.

## Tables installed with Healthcare Operations Core {#hcls-cto-components_0__section_p1y_bml_c2c}

|-|-|
| **Table name** | **Description** |
| Healthcare Operations Core case (hco_case) | Abstract case type that provides a foundation to extend from when building your own operational request types. |
[ ]

{#hcls-cto-components_0__table_yny_cml_c2c}

## Base roles installed with Healthcare Operations Core {#hcls-cto-components_0__section_bnr_2ml_c2c}

|-|-|-|
| **Role** | **Contains** | **Description** |
| Admin sn_hco.admin | * sn_csm_agent * sn_service_org.writer * sn_bus_loc.ibl_writer * sn_csm_case_types.service_definition_admin * sn_hcls.foundation_data_writer {#hcls-cto-components_0__ul_gn5_3ml_c2c} | This is the administrator role for Healthcare Operations Core. |
| Team Member sn_hco.care_team_member | * sn_customerservice.service_organization_contributor * sn_hcls.foundation_data_viewer {#hcls-cto-components_0__ul_hy4_nml_c2c} | This role has access to create and view HCO cases and can add members to the care unit. |
| Team Manager sn_hco.care_team_manager | * sn_hco.care_team_member * sn_customerservice.svc_location_manager_contributor {#hcls-cto-components_0__ul_zwf_pml_c2c} | This role can view HCO cases and HCLS foundation data. |
| Viewer sn_hco.viewer | sn_hcls.foundation_data_viewer | This role can view HCO cases and HCLS foundation data. |
| Support Agent sn_hco.loc_support_agent | sn_bus_loc.svc_location_support_agent | This role can view, track, resolve, and fulfill all cases under their assignment group. |
| sn_hco.loc_manager |   | Monitors the tasks within their organizations. |
[ ]

{#hcls-cto-components_0__table_ent_fml_c2c}

## Plugins installed with Healthcare Operations Core {#hcls-cto-components_0__section_ajy_qml_c2c}

|-|-|
| **Plugin name** | **Description** |
| Care Team Portal (com.sn_cto_sp ) | Provides a portal experience for Healthcare Operations Core users to create requests for supporting departments, manage teams, and gain visibility into submitted requests. |
| Healthcare and Life Sciences Service Management Core (sn_hcls) | Provides the Healthcare and Life Sciences data model for Healthcare and Life Sciences industry products. |
[ ]

{#hcls-cto-components_0__table_i4x_rml_c2c}

## Business rules installed with Healthcare Operations Core {#hcls-cto-components_0__section_vqx_sml_c2c}

|-|-|
| **Business rules name** | **Description** |
| HCLS Org Loc Association duplicate check | Ensures that Healthcare locations are associated with healthcare organizations only once |
| Set HCLS location from CMN location | Sets the corresponding Healthcare location of selected cmn_location. |
[ ]

{#hcls-cto-components_0__table_sg3_5ml_c2c}