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sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

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ft:locale :

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ft:publication_title :

    - Australia Healthcare and Life Sciences

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---

# Turn off automatic email notifications for mass booking

# Turn off automatic email notifications for mass booking {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Turn off automatic email notifications by first turning off the default notification
for the appointment configuration, then turn off the corresponding business rule. By
default, email notifications are automatically sent to users when the appointments are
scheduled as part of mass booking.

## Vorbereitungen

Role required: admin or sn_vaccine_sm.admin

## Warum und wann dieser Vorgang ausgeführt wird

Emails are auto-generated and shared when users request a vaccination through the
self-service portal. Vaccine Administration Management provides an
appointment configuration that you can modify to stop emails from being sent for
mass scheduling vaccine appointments.

With the help of admin access, you can configure and modify the business rules to
meet your organization's requirements.

## Prozedur

1. To turn off the default notification for the appointment configuration.
   1. Navigate to Vaccine Administration ManagementAdministrationAppointment Configurations.
   2. Open the Schedule Vaccine Appointment record.
   3. Select the Ignore Default Notifications check box.
   4. Click Update.

   {#turn-off-automatic-email-notifications-for-mass-booking__substeps_r2m_p42_m4b}  
   You can't disable email notifications for mass booking alone. If you disable the email notification events for mass booking, it applies to the self-service booking as well.  
   To turn off email notifications during mass booking.
   1. Navigate to System NotificationEmailNotifications.
   2. Open the Vaccine Appointment Confirmed record.
   3. In the Active field, select False.
   4. Click Update.
   {#turn-off-automatic-email-notifications-for-mass-booking__ol_srh_w4n_wpb}
2. To turn off the corresponding business rule.
   1. Navigate to System DefinitionBusiness Rules.
   2. Open the Vaccine booking is confirmed business rule.
   3. In the Active field, select False.
   4. Click Update.
   {#turn-off-automatic-email-notifications-for-mass-booking__substeps_khb_5n2_m4b}