Exploring Healthcare Computerized Maintenance Management System
Whether you're starting or expanding your implementation of the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application, consider learning more about the features available to manage medical devices.
To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.
For the clinical engineers in your healthcare organization:
- Enhance compliance management by streamlining device workflows with patient risk parameters for maintenance plans.
- Provide visibility and data across all devices (connected or non-connected) and locations or sites in a single source of truth to exceed compliance requirements.
- Increase team productivity via inbuilt device data model, work order templates, mobile experience, and compliance reports.
For the clinicians in your healthcare organization:
- Improve clinician satisfaction and reduce device downtime by streamlined issue reporting and response workflows.
- Improve team productivity by managing devices across multiple hospitals, sites, or enterprises.
The Healthcare CMMS playbook provides a guided experience to review medical device-related cases. Using the playbooks, clinical engineers can set a medical device in-service, review alternative equipment maintenance (AEM) plans, and manage medical device out-of-service requests associated with a medical device model.
The Healthcare CMMS application uses the data model provided by the Healthcare and Life Sciences Service Management Core application. The medical device case is submitted as a medical device in-service case, medical device AEM case, medical device out-of-service case, or medical device issue case and assigned to clinical engineers who can then work on a device issue-related case or use a guided playbook within their Workspace for resolving a medical device in-service, AEM case, or medical device out-of-service.
Key features
- Manage the end-to-end process of medical device in-service.
- Review AEM requests for medical device models.
- Create and manage medical device issues for corrective maintenance of medical devices using a work order.
- Manage the end-to-end process of medical device out-of-service.
- Provide a guided experience for clinical engineers to complete setting medical devices in-service, review AEM requests, and setting medical devices out-of-service from Workspace by using the Healthcare CMMS playbooks.
To get started with the Healthcare CMMS application, see d1c20b73d725826b9437d5832cd6d3e61e1f5af4.dita.