Role required

A nurse educator must be a member of the Nurse Training Support assignment group or must be assigned the sn_patientservice.nurse_educator role to use the Workspace for viewing training tasks for Patient Support Services programs. For more information, see Assign roles for Patient Support Services users.

Accessing training tasks from home page

To access the Workspace, navigate to Patient Support Services > Workspace.

The Workspace home page includes components that display training task information.

As a nurse educator, you can perform the following tasks from the home page of the Enrollment request workspace:

• View your task information presented in each component.
• Drill into each component to see the task list behind the single score.
• Navigate to individual records from the task lists.

Viewing data

My Tasks

The My Tasks section shows indicators for training tasks with appointment book state and assigned to you. Monitor this section to ensure that your immediate tasks are completed.

Tabelle : 1. Reports on your tasks

Indicator	Description
Due today	Number of tasks assigned to you with the status appointment booked and appointment time due on the current date.
Due this week	Number of tasks assigned to you with the status appointment booked and appointment time due the current week.
All	Number of all training tasks assigned to you.

Tasks by State

The Tasks by State section shows a bar chart displaying all the training requests in your ServiceNow instance grouped by state.

My Team's tasks

The My Teams' Cases section shows indicators for training tasks that are assigned to your group.

Tabelle : 2. Reports on your team's cases

Indicator	Description
Unassigned	Number of training tasks that still need to be assigned to a team member.
Due today	Number of training tasks for your team that are due on the current date.
All	Number of all training tasks for your team.