Determine who can conduct a training for Patient Support Services

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Add users who can conduct the trainings for Patient Support Services to the Nurse Training Support assignment group.

    Vorbereitungen

    Wichtig:

    Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Role required: user_admin or admin

    Warum und wann dieser Vorgang ausgeführt wird

    In the Patient Support Services application, the sn_patientservice.nurse_educator role is required to conduct trainings for a patient. Trainings are requested by a patient within a program associated with Patient Support Services. By default, the members of the Nurse Training Support assignment group are assigned the sn_patientservice.nurse_educator role.

    Prozedur

    • Assign the sn_patientservice.nurse_educator role to the user who is conducting the training task.
      For more information, see Assign a role to a user.
    • Add the user who is conducting the training task to the Nurse Training Support assignment group.
      For more information, see Assign a role to a group.