Create New ICT third-party service provider form

  • Release version: Yokohama
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Create New ICT Third-Party Service Provider Form

    The Create New ICT third-party service provider form is designed to collect essential information about third-party service providers in the ICT sector. Completing this form allows ServiceNow customers to accurately identify, categorize, and assess potential ICT partners for collaboration and service delivery.

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    Key Features

    • Identification Codes: Various identification codes are available to identify the ICT service provider, including LEI, EUID, and different country-specific codes (e.g., Company Registration Number, VAT).
    • Additional Identification: An option to provide an additional identification code for the provider, ensuring comprehensive identification.
    • Provider Type: Specify whether the provider is a legal entity or an individual acting in a business capacity.
    • Headquarters and Legal Information: Enter the country of the provider's headquarters, the legal name, and commonly used brand names.
    • Financial Information: Include details on the total annual expense or cost associated with the service provider.
    • Ultimate Parent Confirmation: Confirm if the provider is the ultimate parent company, with related identification code requirements.
    • Service Types: Select from a list of ICT services offered, such as project management, development, security, data analysis, and various cloud services.

    Key Outcomes

    By accurately filling out the form, ServiceNow customers can ensure clear communication and organization of third-party service provider details, which is essential for effective management and compliance. This structured data collection facilitates better decision-making when engaging with ICT service providers, enhancing operational efficiency and risk management.

    On the Create New ICT third-party service provider form, fill in the fields.

    Table 1. Create New ICT service provider form
    Field Description
    Type of code to identify the ICT service provider Type of code that is used to identify the ICT third-party service provider.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Identification code of ICT third-party service provider Identification code of the ICT third-party service provider.
    Type of additional identification code to identify the ICT service provider Type of additional identification code to identify the ICT third-party service provider.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Additional identification code of ICT service provider Additional identification code to identify the ICT third-party service provider.
    Type of person of the ICT service provider Type of person of the ICT third-party service provider. The available options are as follows:
    • Legal person, excluding individual acting in a business capacity
    • Individual acting in a business capacity
    Country of the ICT third-party service provider’s headquarters Country where the ICT third-party service provider’s headquarters is located.
    Legal name of the ICT service provider Legal name of the ICT third-party service provider.
    Name of the ICT service provider Name of the ICT third-party service provider.

    This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name.

    Currency Currency of the country where the ICT third-party service provider’s headquarters is located.
    Total annual expense or estimated cost of the ICT third-party service provider Total annual expense or estimated cost of the ICT third-party service provider.
    Is the third party the ultimate parent? Option to confirm whether the third party the ultimate third-party.
    The available options are as follows:
    • Yes: The third party itself is the parent.
    • No: Default option.
    Identification code of the ICT service provider’s ultimate parent undertaking

    Reference field for the identification code of the ICT third-party service provider and name of the ICT third-party service provider.

    If the selection for the Is the third party the ultimate parent? field is No, choose the system populated identification code of the ICT third-party service provider other than the ultimate parent. If you choose the identification code of the ICT third-party service provider as that of the ultimate parent, an error message is displayed: Identification code of the ICT third-party service provider and identification code of the ICT third-party service provider's ultimate parent must be different.

    If the selection for the Is the third party the ultimate parent? field is Yes, the system auto-populates the identification code of the ICT third-party service provider.

    Type of code to identify the ICT third-party service provider’s ultimate parent Type of code that is used to identify the ICT third-party service provider’s ultimate parent.
    The available options are as follows:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Type of ICT services Type of ICT services. The available options are as follows:
    • ICT project management
    • ICT Development
    • ICT help desk and first level support
    • ICT security management services
    • Provision of data
    • Data analysis
    • ICT, facilities and hosting services (excluding Cloud services)
    • Computation
    • Non-Cloud Data storage
    • Telecom carrier
    • Network infrastructure
    • Hardware and physical devices
    • Software licensing (excluding SaaS)
    • ICT operation management (including maintenance)
    • ICT Consulting
    • ICT Risk management
    • Cloud services: IaaS
    • Cloud services: PaaS
    • Cloud services: SaaS