---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Request a policy extension through Service Portal

# Request a policy extension through Service Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

From the ServiceNow® Portal, anyone who has requested a policy
exception can request an extension before the policy deadline.

## Before you begin

Role required: sn_grc.business_user, sn_grc.business_user_lite

Add
the My Policy Exceptions widget to the Service Portal index page. The
widget is visible only if there is at least one policy exception in your
list.

## Procedure

1. Click My Policy Exceptions in the Service Portal.
2. Open the policy exception for which you want to request for extension.  
   The number of remaining extensions that you can request is displayed.
3. In the Request extension section, enter the date until which you want to extend.  
   A note displays the remaining number of extensions that you can request.
4. Click Request.

## Result

The extension request is sent for approval to the approving authority.