---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Activate the generate regulatory action plan agentic workflow

# Activate the generate regulatory action plan agentic workflow {#ariaid-title1}

* Release version: Yokohama
* 
* Updated November 10, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Configure and activate the generate regulatory action plan agentic workflow. This workflow uses AI agents to transform regulatory insights into actionable compliance strategies by analyzing impacted areas and historical
alerts, then generating structured tasks with clear ownership and timelines.

## Before you begin

Install the ServiceNow Otto for IRM plugin (sn_irm_gen_ai).

The regulatory alert recommendation skill and a regulatory alert with impacted areas defined are required to generate an action plan. For more information, see [AI-generated recommendations for a regulatory alert skill](https://servicenow-prod.fluidtopics.net/yzUlbgG3hW~tZtn49QNVmQ "The recommendations framework is designed to deliver actionable, AI-driven insights directly within the user interface. It provides rich contextual information about recommendations, empowering users to make well-informed decisions and take follow-up actions seamlessly. The scalable and flexible design supports multiple recommendation types and complex business scenarios.").

Role required: sn_nowassist_admin.nsa_admin or sn_aia.admin

## About this task

Important:  
This agentic workflow is active by default. All fields are read-only except for the Triggers and Channels and status sections. To modify other fields, clone the workflow. Currently, you can't edit agent prompts or provide feedback for training.

If you have the RCM user \[sn_grc_reg_change.user\] role and the sn_grc_comp_genai.reg_change_ai_agent_user role, you can generate regulatory action plans using the generate regulatory action plan
agentic workflow in the Now Assist panel.

This workflow analyzes impacted areas and similar historical alerts to create change tasks and action tasks that help implement regulatory change. The regulatory alert must be in the In Progress state and have impacted areas
before generating an action plan.  
You can add or remove AI agents from this workflow by making a copy and customizing it. For more information, about copying agentic workflows, see [Duplicate an agentic workflow](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).  
Note:  
You can perform the following actions on Now Assist workflows if you have the sn_generative_ai.nsa_admin role:

* [Duplicate an agentic workflow](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US)
* [Modify an agentic workflow](https://www.servicenow.com/docs/access?context=modify-aia-use-case&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US)
* [Delete an agentic workflow](https://www.servicenow.com/docs/access?context=delete-aia-use-case&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US)
{#activate-rcm-agent-actions-workflow__ul_ywn_mjn_cfc}

## Procedure

1. Navigate to AllAI Agent StudioOverview.
2. In the Recent agentic workflows and AI agents activity section, open the workflows configuration page by selecting Generate regulatory action plan.
3. Select the Define key requirements section to review the following fields and confirm that the get regulatory analysis workflow meets your requirements.  
   {#activate-rcm-agent-actions-workflow__id_o2v_k4c_cfc__entry__2}

   | Field | Description |
   |-|-|
   | Workflow Name | Generate regulatory action plan. |
   | Workflow description | This agentic workflow supports regulatory change management users in handling regulatory alerts. The workflow helps users implement regulatory change and action tasks by analyzing similar past alerts and identifying the impacted areas. |
   | List of steps | Instructions for the LLM service. |
   [Table 1. Write a clear description and list of steps]

   {#activate-rcm-agent-actions-workflow__id_o2v_k4c_cfc} {#activate-rcm-agent-actions-workflow__id_o2v_k4c_cfd__entry__5}

   | Name | Description | Tools and knowledge sources | Model support | Active |
   |-|-|-|-|-|
   | Regulatory change task planning agent | Regulatory change task planning agent identifies the optimal steps for working on a regulatory alert by referencing the past similar regulatory alert details and impacted areas of the current regulatory alert. | Get action plan from similar historical alerts and Create final action plan | Available | Active |
   [Table 2. Add AI agents that can perform these steps]

   {#activate-rcm-agent-actions-workflow__id_o2v_k4c_cfd} {#activate-rcm-agent-actions-workflow__table_bjh_f1q_ghc__entry__2}

   | Field | Description |
   |-|-|
   | LLM providers | Model providers that this agentic workflow doesn't support. All model providers are supported by the get regulatory analysis agentic workflow. |
   [Table 3. Unsupported model providers]

   {#activate-rcm-agent-actions-workflow__table_bjh_f1q_ghc}
4. Review how user and data access is defined to confirm that the default settings meet your requirements by selecting Define security controls.  
   {#activate-rcm-agent-actions-workflow__table_ubm_ycq_ghc__entry__2}

   | Field | Description |
   |-|-|
   | Decision type | Allow if |
   | Roles | sn_grc_comp_genai.reg_change_ai_agent_user |
   | User Authenticated | Not applicable |
   | Active | Active |
   [Table 4. Define who can access this agentic workflow (ACLs)]

   {#activate-rcm-agent-actions-workflow__table_ubm_ycq_ghc}  
   Note:  
   This section defines which users can access and interact with this agentic workflow. An access control list (ACL) has been automatically generated.
   {#activate-rcm-agent-actions-workflow__table_sjz_rdq_ghc__entry__2}

   | Field | Description |
   |-|-|
   | User identity type | Dynamic user |
   | Approved role(s) | * sn_grc_reg_change.user * sn_grc_comp_genai.reg_change_ai_agent_user {#activate-rcm-agent-actions-workflow__ul_j2q_4z5_3hc} |
   [Table 5. Define data access]

   {#activate-rcm-agent-actions-workflow__table_sjz_rdq_ghc}  
   Note:  
   The user identity type that this agentic workflow runs under determines the roles and the data access permissions derived from them. Remember, when agentic workflows can access data, they can also share that data
   with the human user who interacts with them. [Learn more about access control list rules](https://www.servicenow.com/docs/access?context=access-control-rules).
5. Select Add triggers and configure conditions that start the workflow, such as when a new regulatory alert is created.  
   Triggers can include record conditions, schedules, or inbound email.
   For more information, see [Add a trigger to an agentic workflow](https://www.servicenow.com/docs/access?context=add-trigger-aw&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).
6. Define where alerts and summaries are delivered (for example, the Now Assist panel or Regulatory alert record) by selecting Channels and status.  
   For more information, see [Select channels and access for an agentic workflow](https://www.servicenow.com/docs/access?context=channels-access-aw&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).
7. Select Save and test.
{#activate-rcm-agent-actions-workflow__steps_ops_bdp_ghc}

## What to do next

Use the Testing playground to [test your new agentic workflow](https://www.servicenow.com/docs/access?context=test-aia-use-case&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) using example utterances.

Verify that tasks are generated and grouped by impacted areas. If the activation fails, check the roles and skill configuration.

After confirming that the workflow performs as expected, you can get started by selecting Generate action plan from the Ask Now Assist action menu on a regulatory alert page or by selecting Generate Regulatory Action Plan from the Now Assist panel. The regulatory alert must be in the In Progress state and have impacted areas before generating an action plan.

If you have not already set up the Now Assist panel, see [Activate Now Assist panel standard chat](https://www.servicenow.com/docs/access?context=activate-now-assist-panel&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).

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