---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a workflow state for a compliance case or request

# Create a workflow state for a compliance case or request {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a workflow state for a compliance case or request to define the life cycle of the case or request using the Compliance Case Management application. GRC State Model is to configure the states and the state transitions that are created as part of the table.

## Before you begin

Role required: sn_compliance_case_admin

## About this task

To create new states for the compliance case, the admin must create a new state in the State field of the compliance case table.

## Procedure

1. Navigate to AllCompliance Case ManagementState Models.
2. Open the state model that you want to add the workflow to.
3. Select New from the GRC workflow states related list.
4. Fill in the fields on the form.  
   For a description of the field values on the Workflow state form, see [Workflow State form](https://servicenow-prod.fluidtopics.net/onEMTMFhbfAcHRrIrbrF_g "Use the Workflow State form to define the workflow states in the GRC: Compliance Case Management application.").
5. Select Submit.
* **[Workflow State form](https://servicenow-prod.fluidtopics.net/onEMTMFhbfAcHRrIrbrF_g)**   
  Use the Workflow State form to define the workflow states in the GRC: Compliance Case Management application.

*[\>]: and then