---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

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workflow :

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---

# Operational risk heatmap for Advanced Risk Assessment in the Risk Workspace

# Operational risk heatmap for Advanced Risk Assessment in the Risk Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an operational risk manager, you can configure and manage your risk heatmaps in the
Risk Workspace.

A risk heatmap is a data visualization tool that is used for communicating the specific risks
that threaten an organization. Heatmaps are considered a critical component of enterprise risk
management because it helps to identify risks that need more attention. In the Risk Workspace, you can configure your Advanced risk assessment heatmaps using the UI
Builder. The heatmaps provide detailed information about your inherent and residual risks. The
axes of the heatmaps can be configured in the inherent risk and residual risk configurations. To
see how you can configure the axes details for the heatmap, see [Configure an inherent assessment](https://servicenow-prod.fluidtopics.net/yac7gq8HDoXAmh2fQPUk9A "Configure and publish an inherent assessment in the Advanced Risk application to assess the inherent risks in your organization.") and [Configure a residual assessment](https://servicenow-prod.fluidtopics.net/KM_cMhzrQSIz3Vi_kJBpUQ "Configure and publish a residual assessment in the Advanced Risk application to assess the residual risks in your organization.").  
To view the operational risk heatmaps, ensure the following:

* Activate the GRC: Risk Management workspace (com.sn_risk_workspace) plugin.
* Activate the GRC: Advanced Risk (com.sn_risk_advanced) plugin.
* Enable the Migrate to Advanced Risk Assessments property.
{#risk-heatmaps-in-ws__ul_oxf_kpl_kqb}

In the Summary field, you can select the risk assessment methodology for
which you want to view the heatmap. When you click any tile of the heatmap, you can view all the
risks and their scores assessed for that particular risk assessment methodology. You can view the
risk response strategy selected for those risks. If you want to define colors for your heatmaps,
you can define the colors according to your preferences. For more information, see [Create risk color styles](https://servicenow-prod.fluidtopics.net/Q9ekeFGJaAbQAvPRm4DEEw "Create a library of risk color styles to use for different assessment types and matrixes. A risk color style is a combination of a background color and a text color. The color styles help maintain consistency when you configure risk assessments.").  
Figure 1. Operational risk heatmap

To add or configure the heatmap in other pages or workspaces, see the [Risk Heatmap Documentation \[KB0994328\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0994328) article in the Now Support
Knowledge Base