--- sourceDocument: Yokohama Governance, Risk, and Compliance sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Regulatory alerts # Regulatory alerts {#ariaid-title1} * Release version: Yokohama * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Regulatory alerts The Regulatory Change Management application within the Compliance Workspace provides a centralized List view of all regulatory alerts, accessible under the Regulatory alerts menu option. These alerts are categorized into two types: Regulatory event alerts and Source document alerts, each serving distinct roles in supporting compliance management. Show full answer Show less ## Types of Regulatory Alerts * **Regulatory event alert:** These are system notifications that inform stakeholders about changes in laws or regulations affecting the organization. They enable early visibility into legal developments, helping compliance officers, legal teams, and business leaders take timely action to update policies, controls, and risk strategies. These alerts support proactive compliance and risk mitigation with real-time or near-real-time notifications. * **Source document alert:** These alerts link to official publications or authoritative regulatory records (e.g., statutes, guidance notes, policy statements) issued by regulatory bodies. Integrated via Thomson Reuters Regulatory Intelligence (TRRI), source documents ensure users have reliable and jurisdiction-specific regulatory content. They support traceability, audit readiness, and alignment with current regulatory expectations. ## Using the Alerts Selecting the title of an alert opens a detailed page specific to the alert type: * **Regulatory event alerts page:** Includes tabs such as Overview, Details, Impacted areas, Risk assessments, Regulatory assessments, and Regulatory tasks. * **Source document alerts page:** Includes Overview, Details, and Regulatory tasks tabs. ## Overview Page Features for Regulatory Event Alerts * Ability to generate recommendations for impacted areas directly from the Overview or Recommendations tab, aiding in identifying necessary compliance actions. * Summarization option for alerts in the New state to quickly understand key points. * Display of alert description and visual stage component guiding users through the alert lifecycle. * Lists and status indicators for action tasks and issues, categorized by their current state (open, new, in progress, overdue, or closed). * Impact assessment progress shown as a percentage, with filters to view completed, open, and overdue regulatory and risk assessments. * Breakdown of impact assessment scores to evaluate compliance risk areas. ## Practical Benefits for ServiceNow Customers This functionality enables ServiceNow customers to efficiently monitor and manage regulatory changes by providing timely alerts, authoritative source documents, and structured workflows for impact assessment and remediation. It supports maintaining compliance, mitigating regulatory risks, and ensuring audit readiness through transparent and actionable regulatory intelligence. The List view in the Regulatory Change Management application in the Compliance Workspace displays all the regulatory alerts received under the Regulatory alerts option in the menu. The Unassigned alerts list displays all the new and unassigned regulatory alerts. The Type column in the Unassigned alerts list displays the type of the regulatory alert. The regulatory alerts are of two types: [Regulatory event alert](https://servicenow-prod.fluidtopics.net/SXq41tixgkcnCH~VFfQA7Q "When you select a regulatory event alert in the List view in the Compliance Workspace, it displays the details of the alert on a new page. The details include the title of the alert, provider of the alert, its state, and other important information in the Overview tab and Details tab.") : A regulatory event alert is a system notification that informs stakeholders about changes in laws or regulations affecting the organization's operations. These alerts are a critical component of a firm's regulatory compliance framework, designed to ensure timely awareness and response to evolving legal and regulatory obligations. Regulatory event alerts provide early visibility into developments that may necessitate updates to internal policies, procedures, controls, or risk management strategies. They help organizations maintain compliance, mitigate potential regulatory risks, and align internal practices with current legal requirements. Regulatory event alerts provide real-time or near-real-time notifications to support proactive compliance management. These alerts help designated users such as compliance officers, legal teams, and business leaders take timely action. You can assess the regulatory change's impact and determine the appropriate next steps for the organization. [Source document alert](https://servicenow-prod.fluidtopics.net/A1sDaMQNkaC090TzRLVEdg "When you select a source document alert in the List view in the Compliance Workspace, it displays the details of the alert on a new page. The details include the title of the alert, provider of the alert, its state, and other important information in the Overview tab and Details tab.") : A source document refers to an official publication or authoritative record that provides essential information pertaining to laws, regulations, or regulatory guidelines. In Regulatory Change Management, source documents serve as the original and credible reference materials that inform an organization's understanding of legal and regulatory obligations. These documents are issued by regulatory bodies or authorities and may include statutes, guidance notes, policy statements, consultation papers, regulatory updates, and enforcement notices. Within Regulatory Change Management, source documents curated by Thomson Reuters Regulatory Intelligence (TRRI) are integrated to ensure users have access to reliable, up-to-date, and jurisdiction-specific regulatory content. By linking regulatory alerts and compliance activities to the relevant source documents, organizations can ensure traceability, strengthen audit readiness, and maintain alignment with the latest regulatory expectations. Select the title of a regulatory or source document alert in List view to open a new page displaying the alert's details. ## Regulatory event alerts page {#list-view-of-reg-alerts__section_t22_5zc_d2c} The [regulatory event alerts page](https://servicenow-prod.fluidtopics.net/SXq41tixgkcnCH~VFfQA7Q "When you select a regulatory event alert in the List view in the Compliance Workspace, it displays the details of the alert on a new page. The details include the title of the alert, provider of the alert, its state, and other important information in the Overview tab and Details tab.") displays the following tabs and related lists by default: * Overview tab * Details tab * Impacted areas * Risk assessments * Regulatory assessments * Regulatory tasks {#list-view-of-reg-alerts__ul_k1z_qp5_nqb} ## Source document alerts page {#list-view-of-reg-alerts__section_arm_wzc_d2c} The [source document alerts page](https://servicenow-prod.fluidtopics.net/A1sDaMQNkaC090TzRLVEdg "When you select a source document alert in the List view in the Compliance Workspace, it displays the details of the alert on a new page. The details include the title of the alert, provider of the alert, its state, and other important information in the Overview tab and Details tab.") displays the following tabs by default: * Overview tab * Details tab * Regulatory tasks {#list-view-of-reg-alerts__ul_myf_pls_1rb} ## Overview page of a regulatory alert {#list-view-of-reg-alerts__section_mls_llm_c2c} The overview page displays the following: * Option to generate recommendations for impacted areasYou can generate recommendations from the Overview page or from the Recommendations tab. For more information, see [Generate recommendations for regulatory alert impacted citations, control objectives, controls, and policies](https://servicenow-prod.fluidtopics.net/UVan7RzyA2s4VylOo~EpmQ "Generate recommendations to identify and mark potential impact areas, such as citations, control objectives, controls, and policies for regulatory alerts using the corresponding regulatory alert impacted skill. Recommendations simplify the process of associating impacts and creating action tasks."). * Option to summarize the regulatory alertThe summarization option is available for regulatory alerts in the New state. For more information, see [Generate a regulatory alert summary](https://servicenow-prod.fluidtopics.net/38NTRdymkVohG8YWtH24FQ "Generate a summary of a new regulatory alert for a quick analysis of the alert using the regulatory alert summarization skill. Summarized alerts help compliance officers, regulatory managers, and legal teams quickly understand the impact of new regulations."). * Description of the regulatory alert * Stage: Visual component that guides through a sequence of stages of a regulatory event alert * Action tasks that are open, new, in progress, and overdue * Issues that are open, new, in progress, closed, and overdue * Impact assessment progress percentage * A drop-down list to filter completed, open, and overdue regulatory assessments and risk assessments * Impact assessments score breakdown {#list-view-of-reg-alerts__ul_agx_cvm_c2c} The following figure displays the overview page of the regulatory alert.