---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Review and close a case task

# Review and close a case task {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review a case task after a case task owner provides their responses and observations
for the case.

## Before you begin

Role required: sn_privacy_case.privacy_case_analyst

## Procedure

1. Navigate to AllPrivacy ManagementPrivacy Workspace.
2. From the Tasks module, open the task to review.
3. Review the case task and then do one of the following.

   | Choice | Steps |
   | To request revision of the details provided by the case task owner | 1. Select Request revision. 2. Provide your notes and comments. 3. Select Request revision. {#review-a-case-task__ol_qgl_4vt_1wb} |
   | To close the task as complete | 1. Select Complete. 2. Provide your notes and comments. 3. Select Close as complete. {#review-a-case-task__ol_sxq_jvt_1wb} |
   | To close the task as incomplete | 1. Select Close as incomplete. 2. Provide your notes and comments. 3. Select Close as incomplete. {#review-a-case-task__ol_eqt_rvt_1wb} |
   | To cancel the case task | 1. Select Cancel. 2. Provide your notes and comments. 3. Select Cancel. {#review-a-case-task__ol_odq_tvt_1wb} |
   |-|-|

   {#review-a-case-task__choicetable_l5k_yst_1wb}

*[\>]: and then