---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create an emergency notification

# Workflow status of the emergency notification {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The table lists the different states to which the emergency notification proceeds in
the Everbridge side. You can track the notification delivery and monitor its status in the
workspace until it is successfully delivered to the contacts from the Everbridge
side.

## Status flow of emergency notification {#workflow-activities-emergency-notifications__section_lrj_pgt_rpb}

An emergency notification that you create for a crisis event, when sent to Everbridge
creates a corresponding incident along with a notification. The short description of the
event in the workspace is created as an incident with a notification in Everbridge.

Notification state
:   The emergency notification that is created and sent from ServiceNow
    Business Continuity Management workspace is tracked in the
    Notification state field.

Communication status
:   The emergency notification that is received in Everbridge and the different stages to
    which it moves until it is delivered are tracked in the Communication status field.
{#workflow-activities-emergency-notifications__table_d1h_3gt_rpb__entry__2}

| Notification state | Communication status |
|-|-|
| Draft: Draft is stored in the workspace. |   |
| Attempting to send: Notification is being sent from the workspace. |   |
| Error: Error in creating the notification in Everbridge. |   |
| In Progress: Notification is successfully created in Everbridge. | Active: A notification is created and is active. An incident and a notification for the incident are created. The notification remains active for the duration set in Everbridge. |
|   | Sent: After the set duration has elapsed, the state moves to Sent. |
| Completed: The notification is sent. |   |
|   | Stopped: Notification is stopped from being sent. |
[Table 1. Emergency notification workflow status]

{#workflow-activities-emergency-notifications__table_d1h_3gt_rpb}