---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configuring the pillars

# Configure the pillars {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the pillar using the Core UI (UI16) view in the Operational Resilience application. You can then define the core areas relevant to your business entity.

## Before you begin

Role required: sn_oper_res.admin

## About this task

Note:  
If you have set up the entity types and pillars from the Workspace view in the earlier step ([Set up pillars, entity types, and generate entities](https://servicenow-prod.fluidtopics.net/WFgRaRWi1G6a9U~Hk5iuEA "Create entity types and pillars from the Operational Resilience Workspace and generate the entities based on the setup in the Operational Resilience application.")), you can ignore this step and proceed to [Main node configurations: A component of the Data Relationships Framework](https://servicenow-prod.fluidtopics.net/ySn9cOzE68eueRJpssgjdA "Starting with Release 20.1.x, the Main node configurations, supported by the Data Relationships Framework, are available with Operational Resilience to define dependency roll-up chains. Operational Resilience administrators configure the entity types and pillars, generate the entities, and then establish relationships between different CSDM objects. After this setup is complete, data from the CMDB is fetched into Operational Resilience, displaying rolled-up dependencies in the Workspace view.").

The Operational Resilience base system includes the pre-defined
pillars such as Technology, Facilities, People, Services, Processes, and Suppliers.
You can create a pillar or use the pre-defined pillar for your business
requirement.

The following pillars are now added in the tables: Application Service, Service Offering, Business Services, and Data.

For the pillars to function, entity types are used to create the necessary entities.

## Procedure

1. Navigate to AllOperational ResilienceAdminPillars.  
   The following example shows the pillars in the base system. For each of the pillars, a default entity type is included in the base system. For example, the Technology pillar has the Technology entity type
   pre-selected.
   Figure 1. Pillars in the base system  
   Beginning with Release 20.0.x, the following entity types have been added in the tables:
   * Application Service
   * Service Offering
   * Business Services
   * Data
   {#set-up-pillars__ul_zpt_b5k_v2c}
2. To create a pillar, select New.  
   Figure 2. GRC Choice record for creating a pillar

   Beginning with Release 21.x.x, the \[sn_grc_choice\] table includes an Active field. The pillars are shipped in an inactive state by default. You must activate the pillars
   from the list view before activating the entity types, as the entity types depend on the pillars. Activation of entity types can only occur after pillar activation.
3. On the form, fill in the fields.  
   For a description of the field values, see [GRC Choices form](https://servicenow-prod.fluidtopics.net/lD9v4LAy03lv4Ia1d3UXrg "Use the GRC Choices form to set up a pillar to define the core areas for your business entity.").
4. Select Submit.

*[\>]: and then