---
sourceDocument: Yokohama Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/governance-risk-compliance

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Contact form

# Contact form {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Contact form to create the contacts manually and then synchronize the contacts with Everbridge.

## Contact form {#contact-form__section_fbk_snh_1yb}

{#contact-form__table_u1t_44f_ppb__entry__2}

| Field | Description |
|-|-|
| Source | Source of the contacts. * If you created the contacts manually from the users' list, then the source is Manual. * If you had used the sync rule to create the contacts, then the source is Sync rule. {#contact-form__ul_qdz_3jp_qpb} |
| Last sync on | Date on which the contact was last synchronized with Everbridge. |
| Contact ID | Unique ID of the contact. |
| Sync status | Sync status when the contact is created. Defaults to New when the contact is created. The status can also be: * Success: When the contact is successfully synced with Everbridge * Error: If there is an error in syncing * Updated: If the contact or the delivery details were modified {#contact-form__ul_rkd_fkp_qpb} |
| User | User reference from the Users table \[sys_user\]. |
| External contact ID | Contact ID in Everbridge. |
| Sync error | Error in syncing the contact with Everbridge. |
[Table 1. Contact form]

{#contact-form__table_u1t_44f_ppb}